Shop With Confidence
Returns & Exchange
7-Day Hassle-Free Policy
"Size ka masla hai ya color pasand nahi aaya? Koi baat nahi. We want you to love what you wear. If something isn't right, we are here to fix it."
01.Eligibility Check
We Accept
- ✓ Item is unworn, unwashed, and spotless.
- ✓ Original tags and packaging are intact.
- ✓ Request made within 7 days of delivery.
We Don't Accept
- ✕ Items bought on "Final Sale" or Clearance.
- ✕ Scents, perfumes, or makeup stains on fabric.
- ✕ Custom-sized or altered abayas.
02.How to Return
Step 1: Initiate Request
WhatsApp us at +92 300 123 4567 or email care@zyvle.com with your Order ID and reason for return.
Step 2: Pack It Up
Repack the item securely in the original ZYVLE flyer/box. Ensure the invoice is included inside.
Step 3: Ship & Refund
Send it to our address (details below). Once received and inspected (2-3 days), we will transfer the refund to your Bank Account or JazzCash/EasyPaisa.
Return Address
ZYVLE Returns Department
Plot # 12-C, Lane 4, DHA Phase 6,
Karachi, Pakistan.
Note: Customer is responsible for return shipping charges unless the item is defective.